Terms & Conditions, Shipping Policies, Warranty and More
Solhutec, a division of GEI Works's Terms and Conditions can be found below. Please feel free to read through our entire terms, or jump to specific sections through the links provided below.
|Terms of Supply||Payment Terms||Force Majeure|
|Pricing||Will Call/Pick up||Disputes|
Terms of Supply
These terms and conditions shall comprise of the complete agreement between Solhutec, a division of GEI Works and the purchasing party. These terms and conditions shall be presided over by and interpreted according to the internal laws of Florida and the federal courts of the United States of America. The rights and responsibilities of the parties hereunder shall not be governed by the regulations of the 1980 UN Convention on indentures for the intercontinental sale of goods.
All purchase orders for Solhutec, a division of GEI Works products are subject to recognition of acceptance of the order by Solhutec, a division of GEI Works. By placing an order with Solhutec, a division of GEI Works, the Purchasing Party has accepted and agreed to Solhutec, a division of GEI Works's terms and conditions set forth here. No alterations of the terms and conditions by the purchasing party shall be binding upon Solhutec, a division of GEI Works unless explicitly agreed to in writing.
If the purchasing party suggests terms and conditions in a purchase order or other communications that are divergent to the applicable terms and conditions herein, acceptance of any such order by Solhutec, a division of GEI Works shall not be interpreted as consent to any of the terms and conditions projected by the Purchasing Party, and will not constitute a waiver by Solhutec, a division of GEI Works of any of the terms and conditions pursuant to which this contract is made. The terms herein the terms and conditions will administrate all purchase orders accepted by Solhutec, a division of GEI Works, unless other varying terms are agreed to in writing and countersigned by Solhutec, a division of GEI Works.
Governing Laws and Limitations
The rights and responsibilities of the parties designated by these Terms and Conditions shall be administered by the laws of the United States, and the state of Florida, together with its provisions of the Uniform Commercial Code, but apart from its conflict of law rules. The parties expressly hereby refuse the application of the U.N. Convention of Contracts for the International Sale of Goods or the U.N. Convention on the Limitation Period in the International Sale of Goods in 1980 to the understanding of this contract. Notwithstanding the aforementioned, any legal action by the Purchasing Party regarding any operation must be initiated within one (1) year after the cause of action has arisen.
No Third Party Benefit
The provision of the terms and conditions set forth here are for the benefit of Solhutec, a division of GEI Works and Purchasing Party only. Transfers of benefits, rights or claims shall not be made unto any person or entity not here to.
Failure by Solhutec, a division of GEI Works or the purchasing party to insist on compliance with any term or condition shall not comprise of a waiver of the right, or excuse any additional non-performance of any such terms by the other party.
Solhutec, a Division of GEI Works is committed to providing the highest level of products, technical support and services to our customers. For this reason, we stand behind our products and guarantee that products are of the highest quality in workmanship and detail. If you do receive a faulty product or a product that does not work as promised, please call 772-646-0597 and our team will work to resolve the issue. Apart from anything stated in this paragraph, all guarantees of Solhutec, a division of GEI Works are limited by and subject only to the conditions of the LIMITED WARRANTY STATEMENT set forth below.
Limited Warranty Statement
Solhutec, a division of GEI Works offers a 1 year limited warranty on our products. The warranty will not apply if any products are altered or modified in any way after delivery, by the Purchasing Party. In no event, nor under any circumstances will Solhutec, a division of GEI Works be liable for personal injury or property damage or any other damage, loss, cost of repairs or incidental, punitive, special, consequential, or liquidated damages of any kind, whether based upon warranty, guarantee, contract, strict liability, negligence or any other cause of action arising in connection with the manufacture, sale design, transportation, installation, use, or repair of the products sold by Solhutec, a division of GEI Works. The Purchasing Party hereby acknowledges and agrees that under no circumstances, nor in any event, shall the liability of Solhutec, a division of GEI Works, if any at all, exceed the purchase price of the product. No additional allowance will be made for expense or labor of repairing or replacing defective goods, or workmanship or damage resulting from the latter. Solhutec, a division of GEI Works's sole liability shall be limited to repair, replacement, credit, or refund; at Solhutec, a division of GEI Works's sole discretion of products returned to Solhutec, a division of GEI Works by the Purchasing Party. Solhutec, a division of GEI Works makes no guarantees to those defined as consumers in the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act.
A Material Data Safety Sheet (MSDS) is required for ALL liquid containment products for approval of contact times. The factory laboratory will issue a certificate of conformity which indicates approval status based on the data from the MSDS. Should formal approval not be requested along with an MSDS, then Solhutec, a division of GEI Works provides no warranty for materials.
All published sales pricing is indicative of the product price only and does not include shipping, handling fees, taxes and/or duties. All prices published are listed in US dollars and must be remunerated in US dollars. For products that will be shipping outside of the US, charges and fees may vary accordingly.
All listed or published pricing offered by Solhutec, a division of GEI Works is subject to change without notice. While Solhutec, a division of GEI Works works to uphold its pricing, pricing is subject to change in accordance with market pricing of sensitive commodities or market circumstances. Solhutec, a division of GEI Works reserves the right to charge the correct price of a product in the event of a publishing inaccuracy.
Prices for bulk quantities of products or other items not listed on our website or found in our publications are accessible by request. Pricing for these items may be obtained through a price request with our sales team. Supplementary charges and fees may apply in the occasion that the sale to a specific destination necessitates an export license.
The Purchasing Party assumes all responsibility for, and guarantees payment absolutely for compensation of, any and all pertinent taxes, fees, licenses, import duties, unforeseen charges or expenses regarding sales tax or customs fees that may be applicable. Florida: State and local sales tax will be applied to items sold/delivered to customers in Florida if no sales tax exemption certification has been provided. Items sold/delivered outside of Florida are subject to local, state, and federal laws and is the responsibility of the Purchasing Party.
Purchasing and Sales
All sales are subject to these terms and conditions. All prices are subject to change without notice. Until it is confirmed and accepted by Solhutec, a division of GEI Works, the Purchasing Party concedes that an order may not be accepted and no binding contract exists between Solhutec, a division of GEI Works and the Purchasing Party. Solhutec, a division of GEI Works reserves the right to annul or withdraw any order if it is in violation, or determined to be in violation, of any U.S. laws or regulations principal to export transactions.
Before an order is accepted by Solhutec, a division of GEI Works, Solhutec, a division of GEI Works reserves the right to call for certification confirming the identity of the Purchasing Party and to validate the same. Contact to the Solhutec, a division of GEI Works website or ownership of a Solhutec, a division of GEI Works product catalog, brochure or other assorted literature materials, does not comprise of the right to procure goods and services from Solhutec, a division of GEI Works. Solhutec, a division of GEI Works reserves the right to revise, amend, or change all published work without notice.
Payment for all orders must be made prior to shipping unless particularly agreed to in writing. Payment may be made to SolHuetc via credit card, check or E-check (drawn on a domestic bank only), terms for approved accounts, wire transfer, or by irrevocable letter of credit drawn on a US bank and subject to Solhutec, a division of GEI Works sanction of the terms of the letter of credit.
All payments are to be made in U.S. Dollars. Checks presented as mailed and faxed shall be authorization for Solhutec, a division of GEI Works to initiate either an electronic debit or to create and process a demand draft against purchasing party's bank account, in the amount of check, on or after the hard copy is not received as promised.
All fees associated are the responsibility of the Purchasing Party. In the event of insufficient funds/returned check, the check writer/Purchasing Party will be responsible to cover the amount of the check, plus all fees to which the recipient is legally entitled. If the financial obligation regarding insufficient funds/returned check is not satisfied within 5 days, the order may be canceled, and the previous credit term agreement may be revised. At the discretion of Solhutec, a division of GEI Works, any late payments may cause revision/revocation of previously extended credit terms. Order cancellation fees may apply for orders cancelled. Cancellation fees are 5% of the transaction or a minimum of $100, whichever is greater. Cancellation fees apply regardless of shipment status.
The Purchasing Party agrees that any credit balances issued will be applied within (1) year of its issuance. If not requested or applied within one year, any remaining balance will be subject to annulment and Solhutec, a division of GEI Works shall have no further responsibility.
All delivery dates specified by Solhutec, a division of GEI Works are estimated. The delivery phase shall begin from the time that Solhutec, a division of GEI Works has confirmed receipt of completed conditions and/or applicable documents required to effect shipment, including compensation in full in advance, any applicable export permits, any certification or import licensing required by the destination port, exchange permit, shipping directions, etc. Solhutec, a division of GEI Works cannot be held accountable for the delivery of supplies in the exact time period state. Rush fees may apply for orders requested outside the current lead times: 20% of the order or a minimum of $100, whichever is greater.
Unless otherwise specified in writing (and additional insurance may apply), the Purchasing Party shall become responsible for all risk of loss or damage for products, and title to products, when the products are made accessible to the Purchasing Party at the elected Solhutec, a division of GEI Works factory or warehouse site or upon discharge and collection to the Purchasing Party's freight forwarder or chosen carrier in the U.S., as indicated by the Purchasing Party. Upon such release to the Purchasing Party, Solhutec, a division of GEI Works will have satisfied its commitment under the shipping terms specified herein. The Purchasing Party shall be responsible for obtaining insurance, export authorization and for the handling of all other paperwork.
If a product is damaged in transfer, the Purchasing Party must file a claim exclusively with airline, carrier, vessel and/or insurance company, and Solhutec, a division of GEI Works cannot be held liable. Additional terms and conditions may apply to certain export orders, at the sole discretion of Solhutec, a division of GEI Works.
All international shipping terms shall have meaning set forth in the Uniform Commercial Code (the "UCC") for domestic sales or in INCOTERMS 2000, as published by the International Chamber of Commerce, Paris, France for international sales. The Purchasing Party must be responsible for shipment specifications, including method and route of shipment, unless other arrangements are specifically agreed upon with Solhutec, a division of GEI Works.
Upon request, Solhutec, a division of GEI Works can request quote prices for insurance and/or freight. All shipping and insurance costs will be assumed by the Purchasing Party. Notwithstanding the latter or the provisions of the UCC or INCOTERMS, title to the goods, and all accessions to or products of the goods, shall remain with Solhutec, a division of GEI Works until payment of the purchase price is made in full by the Purchasing Party (including any freight costs, if applicable) In the event that Solhutec, a division of GEI Works and the Purchasing Party have agreed to any changes to the payment terms hereof, or the funds advanced by the Purchasing Party (do not) clear after the product has been released to the Purchasing Party's designated carrier, the legal title to the goods shall be deemed by law to pass to the Purchasing Party at the time such delivery. The Purchasing Party hereby grants, and by acceptance of the products shall be deemed to have granted, to Solhutec, a division of GEI Works a first security interest and charge in all goods so delivered to secure payment of the purchase price and other amounts including shipping fees, sales tax, import or export licenses and other fees not included owing by the Purchasing Party hereunder in connection with the sale in question. Solhutec, a division of GEI Works may reclaim any products delivered to the Purchasing Party or in transit if the Purchasing Party shall fail to make payments when due. Solhutec, a division of GEI Works reserves the right to make delivery in installments; and all such installments, when separately invoiced, shall be paid for when due per invoicing, without regard to subsequent deliveries. Delay in delivery of any installment shall not relieve Purchaser of its obligations to accept remaining deliveries.
Will Call/Customer Pick-Up
FOR ALL WILL CALL AND CUSTOMER PICK-UP ORDERS PLEASE NOTE THE FOLLOWING:
- The order will be ready for pick-up on the promised date provided when the order was placed. The order will be palletized / packaged and ready on this date unless otherwise specified.
- FINAL pack weights and dimensions will be sent to the ordering contact on the promised date. The FINAL pack weights and dimensions will replace and supersede any previously provided weights and dimensions.
- The customer must provide a BOL (bill of lading) prior to having a carrier arrive for pick-up. Carrier must be aware of the FINAL pack weights and dimensions.
- In-lieu of a BOL the customer must specify that they themselves are picking up the order and provide photo ID at time of pick-up. Knowledge of this must be provided to Solhutec, a division of GEI Works prior to pick-up.
Principal Party, Documentation and Export Packaging
Product prices are meant to include only Solhutec, a division of GEI Works's standard commercial packing and are not meant to cover costs depending on whether the shipment is made by air or by sea. As such, the purchasing party shall bear any additional expenses required to satisfy packaging specifications or requirements.
It is specifically agreed that the Purchasing Party shall be the foreign principal party in interest and/or that its freight forwarder shall act as the Purchasing Party's agent in such capacity for Export Administration Act or other applicable purposes.
The Purchasing Party and freight forwarder shall assume responsibility for all export or routed transactions documentation. Solhutec, a division of GEI Works cannot be held responsible for any failure of the Purchasing Party or the freight forwarder to produce shipping documentation. At the discretion of Solhutec, a division of GEI Works, the Purchasing Party or its freight forwarder may be required to provide copies of any export, shipping, or import documentation prepared by the Purchasing Party or its freight forwarder related to sales issued to them by Solhutec, a division of GEI Works.
Export Regulations and Controls
The Purchasing Party represents and guarantees that it is not associated with, or a part of any organization on the United States Department of the Treasury's Office of Foreign Assets Control lists; the U.S. Department of Commerce's Bureau of Industry and Security's Denied Persons List; or Unverified List;, Specially Designated Global Terrorists, Specially Designated Nationals, Specially Designated Narcotic Traffickers-Kingpin, Specially Designated Narcotics Traffickers, or Specially Designated Terrorists List; or the U.S. Department of State's Designated Foreign Terrorist Organizations, or Debarred Persons List; Embargoed Countries list, or is subject to a denial order issued by the U.S. Department of Commerce. The Purchasing Party is responsible to comply with any and all relevant laws and regulations of governmental agencies, including but without limitation to all applicable export control laws of the United States or other governing agencies or their successors.
If required by law, the Purchasing Party shall be held accountable for any supplementary costs that Solhutec, a division of GEI Works may incur in association with obtaining any export licenses or other official authorizations that may be requisite by the US under the Export Administration Act, United States Treasury Regulations State Department Regulations, or other applicable legislation or policies.
Country of Importation
The Purchasing Party represents that it is acquiring products from the US and importing them to the country specified in the Purchasing Party and documents of Solhutec, a division of GEI Works. The Purchasing Party agrees that the goods will be shipped to the specified destination in acquiescence with the laws of such destination and the U.S., and that there cannot be re-export or distraction from such specified destination contrary to such laws. Any wares, software, and technology will be exported from the U.S. in accord with the Export Administration Act policies and other pertinent regulations. Diversion contrary to U.S. law is forbidden. If requested by Solhutec, a division of GEI Works, the Purchasing Party shall provide certification satisfactory to Solhutec, a division of GEI Works verifying release at the designated country. The Purchasing Party further consents to inform Solhutec, a division of GEI Works at the time of order of any NAFTA or other special certification, packaging or product labeling or marking, but Solhutec, a division of GEI Works shall not be accountable for providing any such certification, packaging, marking or labeling other than such documents as are compulsory under United States export laws and policy for export, unless Solhutec, a division of GEI Works explicitly agrees to do so.
Corrupt Practices Act
The Purchasing Party acknowledges that there is no agency relationship, express or otherwise implied, between it and Solhutec, a division of GEI Works, and further ascertains that it has not paid, agreed or offered to pay, authorized cause to be paid, directly or indirectly, capital, funds, currency or anything of value to any foreign official (as defined in the U.S. Foreign Corrupt Practices Act), in association with the purchase and re-sale of the products prepared.
No Agency Relationship
Solhutec, a division of GEI Works acknowledges that there is no agency relationship between itself and the Purchasing Party. Nothing interpreted or enclosed in these Terms and Conditions shall be taken to mean to create a joint venture, dealership, partnership, reseller, agency, employment or joint business enterprise relationship. Without limitation to the aforementioned, the Purchasing Party is not certified to make, shall take no actions, any representations for, or which are binding to Solhutec, a division of GEI Works.
Solhutec, a division of GEI Works cannot be held liable for any delay or failure of delivery due to any cause outside of the reasonable control by Solhutec, a division of GEI Works; any act of the Purchasing Party, or other governmental regulation, authority, act, embargo, or request; any act of God, theft, fire, war, riot, accident, strike, labor disturbances, transportation delays; inability to gain essential labor, supplies, materials, components or facilities; inability to gain essential licenses, import or export, exchange permits, other permits, etc.
Should any of the aforesaid actions of force majeure occur, Solhutec, a division of GEI Works at its sole discretion, may cancel the Purchasing Party's order with respect to any undeliverable products, or extend the date of delivery for a time period less than or equal to the time lost due to delay. The Purchasing Party will receive notice of Solhutec, a division of GEI Works' descision in a timely manner.
In the event that Solhutec, a division of GEI Works opts to cancel the purchase, Solhutec, a division of GEI Works shall be released from all liability for failure to deliver the products, not limited to but including, any and all claims on behalf of the Purchasing Party for loss of profits, or for any additional claims of any kind which the Purchasing Party may file. The Purchasing Party shall pay Solhutec, a division of GEI Works for all resulting supplementary charges if progress of the work or delivery time is interrupted or belated, either directly or indirectly by the Purchasing Party.
Solhutec, a division of GEI Works does not guarantee compliance of our products with every individual regulation, law, governing sales code, construction, installation regulations etc. for every country and locality that we service. The purchasing party assumes all responsibility regarding compliance with applicable laws, regulations, and standards in the location where the goods will be sold, shipped and used. Before purchasing a product from Solhutec, a division of GEI Works or its affiliates, please review local regulations, laws, and codes to ensure that our product will be compatible for use. The purchasing party is responsible for applying for and obtaining any permits or inspections required for installation and use of our products. The Purchasing Party is responsible for design and any associated engineering of their project to include parameters that may affect use of GEI's products or services. GEI can manufacture to Purchasing Party's supplied design or engineered specification where provided. Any recommendations made by Solhutec, a division of GEI Works concerning compliance, use, design, installation or operation cannot be construed as warranties or representations and shall not impose any liability upon Solhutec, a division of GEI Works.
Indemnification and Hold Harmless
The purchasing party shall indemnify, defend and hold harmless Solhutec, a division of GEI Works and its owners, employees, and agents against any loss, liability, damage, claim, suit, expense or judgment. Solhutec, a division of GEI Works shall not be held liable for damages or loss to the purchasing party or any other person (s) due to improper installation or application of the products.
This includes, without limitation, to attorney's fees or liability arising out of or in connection with any injury, death or disease of persons, loss or damage to property or the environment, or violation of any application laws or regulations resulting from the sale, installation, transportation, use or repair of the products by the purchasing party. Solhutec, a division of GEI Works is no liable for the violation of the proper use of information, designs, services, or other work supplied to the Purchasing Party whether caused by the concurrent and/or contributory negligence of the Purchasing Party, Solhutec, a division of GEI Works, or any of their employees, agents, owners, or suppliers.
The obligations, indemnities and covenants contained in this paragraph shall survive the fulfillment or termination of this transaction.
Exclusion of Consequential Damages
Solhutec, a division of GEI Works cannot be held responsible or liable for loss or damage from use of products to any associated equipment, cost of capital, facilities, property or services, penalties (including administrative penalties), special or punitive damages for lost profits or revenues, bodily or emotional injury or loss of life, downtime, shut-down or slowdown costs, spoilage of material, or for any other types of economic loss not herein described arising from the use of a product sold to the Purchasing Party.
Inspection and Acceptance
All claims for damage or errors in shipping must be reported by the Purchasing Party within one business day following delivery. From the date the Purchasing Party receives any products, the Purchasing Party shall have five business days to inspect such products for defects or nonconformance not due to damage, shortage or errors in shipping, and notify Solhutec, a division of GEI Works of such nonconformance, defects, or rejection of such products. Shortage claims or other such errors must be supplied in writing to Solhutec, a division of GEI Works within five (5) business days after receipt of shipment, and failure to do so or to give such notice shall constitute unqualified acceptance and a waiver of all such warrantees or guarantees by the Purchasing Party. After such acceptance, the Purchasing Party shall have no right to reject the products for any reason or to revoke acceptance. The Purchasing Party hereby agrees that five (5) such business days is a reasonable amount of time for inspection and revocation.
The Purchasing Party shall have no right to order any modifications to any product previously ordered by the Purchasing Party or its representatives, or cancel any order without the written consent of Solhutec, a division of GEI Works and payment to Solhutec, a division of GEI Works of all charges, expenses, commissions and reasonable profits owed to or incurred by Solhutec, a division of GEI Works. Specially fabricated or custom products may not be canceled or returned in any case and no refund will be made. The exclusive remedy for damaged merchandise said to be defective in craftsmanship or material will be the replacement of the product subject to the manufacturer's inspection and warranty and subject to the terms of the LIMITED WARRANTY set forth below.
All returns are subject to authorized by Solhutec, a division of GEI Works. Any unused goods that are stocked by Solhutec, a division of GEI Works may be returned within 30 days for refund, exchange, or credit. The product cannot have been used, modified, repaired, altered, damaged, installed, or reconditioned in any way. The Purchasing Party is responsible for any and all shipping costs both ways. A restocking charge of 20% will be applied for accepted returns. Any goods returned after 45 days from ship date will not be accepted. The Purchasing Party may return a Solhutec, a division of GEI Works-stocked product ONLY if it is in new condition, suitable for resale in its original, undamaged packaging and containing all of its original parts. The Purchasing Party will be charged a deduction for any goods that are not returned in this condition, if the return is accepted, deduction charges are not to exceed the cost of putting the product in a salable condition.
Items that are not kept in stock will be returned only if the Manufacturer agrees to the return, refunds on such returns will be processed according to the manufacturer's terms. Please request a copy of the manufacturer's return policy prior to purchase. No refunds will be made on any product that is custom, specially manufactured, or built to order. Solhutec, a division of GEI Works reserves the right not to accept any return which is not in compliance with the above. Any products that are returned without the proper Solhutec, a division of GEI Works issued authorization form may result in your credit being denied or delayed. All products must be returned with duties or taxes paid (if applicable), prepaid freight and no COD or Freight Collect shipments will be accepted.
Actions taken by Solhutec, a division of GEI Works for failure to pay by the Purchasing Party the price of goods sold by Solhutec, a division of GEI Works or for redress of other violations by the Purchasing Party for the Terms and Conditions may be brought before any US judicial court of legal jurisdiction sitting in Florida. At the sole discretion of Solhutec, a division of GEI Works, disagreements between the Purchasing Party and Solhutec, a division of GEI Works, including claims for failure to perform on the behalf of Solhutec, a division of GEI Works, shall be absolutely settled by binding arbitration in the state of Florida, USA in compliance with the Commercial Arbitration Rules of the American Arbitration Association, by a single arbitrator selected in keeping with the Rules and affecting these Conditions and Terms, and consistent provisions of the state and federal laws of the State of Florida, USA, and English will be the sole language of the arbitration.
If a court of competent jurisdiction judges any provision of these Terms and Conditions shall be invalid or unenforceable, that provision shall not affect the legality and enforceability of any other legal terms. The aforementioned term shall be redefined, or a new, enforceable term put into effect, provided such that the intent of the Purchasing Party and Solhutec, a division of GEI Works are in agreement with the provisions of these Terms and Conditions, and it shall be enforceable to the fullest extent of the law.
All products, goods, and services represented through various outlets (such as websites, brochures and product literature) are a general representation only. Descriptions are intended to be as accurate as possible, but are designed to be used as identification only and in no way express a warranty affirmation of fact that products will directly conform to the illustrations or descriptions provided in their respective locations. Solhutec, a division of GEI Works reserves the right to alter, change or amend illustration or descriptions as needed or required. Solhutec, a division of GEI Works reserves the right to change or make substitutes in design, specifications or materials which are necessary or an improvement due to regulations or priority established by governmental authority or resulting from non-availability of materials from suppliers. Solhutec, a division of GEI Works disclaims any warranty or affirmation of fact other than those set forth in the warranty expressed here.
All descriptions, photographs, articles, catalogues, website design, illustrations, and literature are designed to act as a general representation of the products. All descriptions and illustrations for any of our products are designed for identification only and do not imply or express in any way a warranty affirmation of fact that the products will conform to their respective illustrations or descriptions. Solhutec, a division of GEI Works expressly disclaims any warranty or affirmation of fact, express or implied, other than as set forth in the warranty statement listed here.
Trade Marks etc.
The Purchasing Party recognizes that is has no right, interest or title to intellectual property rights of Solhutec, a division of GEI Works products, patents, trademarks or copyrights of the products. The Purchasing Party pledges that it will take no action to interfere with such rights and that it will not duplicate, reverse engineer or otherwise infringe on any intellectual property rights.
The Purchasing Party recognizes that it has no interest, title or right to the copyrights or trademarks in the products, or any other intellectual property rights of Solhutec, a division of GEI Works in the products, or patents without limitation to the aforementioned, and the Purchasing Party pledges that it will take no action to interfere with such rights, and that it will not duplicate, reverse engineer or else infringe on any intellectual property rights.
Solhutec, a division of GEI Works aims to provide a safe and secure shopping environmental for all of our customers. We appreciate your business and respect your right to privacy. When requesting information or ordering products, you may be asked to provide certain personal information to Solhutec, a division of GEI Works in order to complete your request or order. To ensure privacy for this information, security measures through various safeguards are detailed below:
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personal identification information, but they do enable us to provide features such as welcoming you back to our site using your name and storing items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
You and your information are secure while shopping online. Our secure server software is among the best available today for safe commerce transactions. It encrypts all of your personal information, including credit card number, name and address so that unauthorized persons cannot access it over the Internet.
We use Shopsite e-commerce software to operate our site and collect order information from you. This software is running under license to us on servers provided by SiteSell.com. Only we have access to information provided by you through their secure server. The Shopsite system does store a Cookie containing your name and address information so that your browser will remember this information if you become disconnected from the Internet or if you should come back to our site for future purchases. You may disable this function by setting your browser to not accept cookies.
Secure Web Site Browsing
In order to be sure that information transferred between your browser and our server is secure, it is important to be aware of the security information available to you through your browser.
Once you enter the Checkout process (when you're ready to purchase the items you have put into your Shopping Cart), your connection to our server becomes secure. To confirm this, look at the bottom of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure.
You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https".
Data Collection In A Secure Environment
In several areas of our site, we ask you to provide information by filling out and submitting an online form. These areas include...
1) Checkout, where we ask for name, address, e-mail, credit card and other information needed to complete your order;
2) Other forms, where we ask for your e-mail address and other information as needed.
The information we collect is never used personally, rather it's used to improve our Web site (in the case of customer feedback), to mail out our opt-in e-zines or to notify consumers about updates to our Web site (in the case of subscription forms), and for special notices to our customers who purchase one or more products (in the case of successful orders through the Order Form).
We aggregate statistics about our online sales, traffic patterns, and related site information to reputable third-party vendors. We may share these with related third parties, but these general statistics never include any information about you (or anyone else) personally. We never provide your personal data to any third party. As a strict policy, we do not sell, trade, rent or otherwise share your e-mail address with any other company or third party.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through e-mail, postal mail or by phone, please let us know by completing our Contact Form. Or, in the case of e-zines, simply click on the "Unsubscribe" link at the bottom of each mailing. By purchasing online, you may receive periodic mailings from us with information on new products and services or upcoming events. Again, you can unsubscribe from these at any time.
We record IP addresses as a demographic part of our aggregate statistics (mentioned above). But we do not link this to your shopper information with the following exception: when you place an order using our online checkout process, we may correlate your IP address with your order in cases of fraudulent credit card use. In the case of a suspected fraudulent order, we may share this with the financial institution that issued the credit card with which an order was placed. We may also share this IP information with law enforcement authorities, if we determine use of the credit card was fraudulent. We also use IP addresses to help diagnose problems with our server computers, and to administer our Web site. Your IP address is used to help identify your browser and your shopping cart, but we do not know that "you" are "you.
Questions? We can help! Call our team at +1-772-646-0597 or fill out our quote request form to discuss your requirements.